Return Request Form
If you would like to return a product, please complete and submit this form.
First Name:
Last Name:
E-mail address:
Confirm E-mail address:
Phone number:
Address:
City:
State:
Country:
Postal Code:
What is your order number? (Required):
Serial #:
What was the order date of your purchase?:
What is the Battery Geek Model Number? (example: BG 15-21-130):
What was the type of device you tried using with your battery?:
Please Select
Laptop or Tablet PC
iPod or other MP3 Player
Portable DVD Player
Cell Phone or Smart Phone
Other Device
What was the brand name of the device you tried using with your battery (ex. Apple, IBM, Sony, Compaq etc.)?:
What was the model of the device you tried using with your battery (ex. iPod Video, ThinkPad A22M, Vaio GRX200)?:
What would you like to do?
exchange product for a same model?:
exchange product for a different model?:
exchange product for an in store credit which never expires?:
return product for a money back refund (20% restocking fee applies, additional 20% if used looking and must be within 30 days of date of purchase)?:
Return or exchange reason(s) (Please be as detailed as possible or your return may be significantly delayed. This is a required field and RMA requests without a detailed description of the reason(s) will be processed last.):
I Agree to the terms stated below in addition to your return policies outlined at
http://www.batterygeek.net/returnpolicy.asp
To be qualified for refund, returned products must be within 30 days of purchase (from the order date) and are in as-new condition, including the original box and all other original packaging, manuals and accessories. batterygeek.net will not refund any original shipping charges associated with returned items. The customer is responsible for the cost of shipping item(s) to be returned to batterygeek.net and is responsible for loss or damage to the product during shipping.
AFTER YOU HAVE COMPLETED THIS FORM PLEASE WAIT 1 BUSINESS DAY FOR US TO RESPOND TO YOU WITH YOUR RMA #. DO NOT MAIL US YOUR RETURN BEFORE RECEIVING AN RMA # FROM US. WE WILL REFUSE ALL RETURNS THAT ARE MAILED TO US BEFORE RECEIVING AN RMA # FIRST ISSUED BY US.
Enter the Code as seen above: